Product Merchandising Manager

**Reporting Manager:** VP Jewelry Supply **Location:** Fully Remote ** About Nivoda **At Nivoda, we're transforming the diamond and jewelry industry with the largest digital marketplace of its kind. We bridge timeless luxury with cutting-edge technology, enabling faster, smarter, and more connected transactions on a global scale. With teams in London, New York, Hong Kong, and Mumbai, we've experienced unprecedented growth, doubling revenue year over year. **About the Role** We are redefining merchandising by blending data science, AI-driven insights, and next-generation visualisation systems with the craftsmanship of jewelry design. Our Product Merchandising Manager goes beyond classic merchandising. They fuse catalogue management, product growth strategy, and digital storytelling to build a best-in-class product experience for luxury buyers. You will own the end-to-end merchandising lifecycle, from design selection and CAD management through catalogue enrichment, pricing, rendering, and database integration. Alongside leading supplier collaboration and buyer-facing merchandising, you will ensure our catalogue assets, pricing, and digital infrastructure are accurate, scalable, and optimised for growth. **What You'll Do** **Lead Merchandising Strategy & Execution** * Develop and execute strategies that drive buyer engagement and maximise product performance across the marketplace * Curate luxury product assortments, leveraging data to align with customer demand, seasonal trends, and promotional strategies * Ensure catalogue assets meet the highest standards of quality, design, and luxury value positioning **Manage the Catalogue Lifecycle & Workflow Ownership** * Partner with the CAD Creation team to ensure technical files are created and recorded. * Define and execute the process for CAD data entry (dimensions, weights, stones) and manage pricing inputs, ensuring Nivoda margin duties are correctly applied * Lead the rendering process, ensuring high-quality images are produced, upscaled, and structured for digital commerce * Own catalogue enrichment and taxonomy mapping, ensuring products are searchable and filterable across Shopify, Showroom, and the Nivoda Database **Drive Product Growth & Manage Performance** * Collaborate with suppliers to ensure a comprehensive, dynamic, and high-performing product assortment * Own and track key performance metrics, such as buyer conversion rates, average order value (AOV), sell-through rates, and return rates, making data-backed adjustments to merchandising strategy * Partner with analytics and category teams to create competitive pricing strategies and revenue-driving promotional campaigns. **Champion the Customer Experience** * Ensure **catalogue accuracy** and product detail consistency across platforms. * Audit rendered images and catalogue entries to meet luxury standards. * Curate promotions and assortments that enhance buyer engagement. **Data-Driven Merchandising & Automation** * Work with data engineering to build **dashboards and predictive tools** for demand forecasting and trend identification, and use these to run experiments to identify the resonate best practices to scale across the category * Integrate AI tools for product tagging, catalogue enrichment, and image processing. * Drive automation of catalogue workflows to ensure scalability and speed-to-market. **Qualifications & Experience** * Background: Bachelor's degree in Merchandising, Marketing, Business, or a related field (or equivalent experience). * Experience: 5+ years in merchandising, category management, or product growth in luxury retail, marketplaces, or B2B platforms. * Skills: * Strong analytical acumen, with proficiency in data tools (e.g., SQL, Python, R, Power BI, Tableau). * Experience with image processing, visualisation, or AI-driven design tools * Knowledge of e-commerce systems, digital catalogue management, and product information management (PIM) platforms * Deep understanding of luxury buyer behavior and marketplace dynamics. * Proven ability to scale merchandising strategies in a fast-paced, tech-driven environment. * Mindset: Strategic thinker with the ability to bridge creative merchandising and technical analytics. * Strong communication skills to drive adoption of AI-driven decision making across creative and commercial teams. **What You'll Get** * Opportunity to shape the future of a rapidly scaling marketplace * Flexible, remote working arrangements * Generous holiday allowance * The chance to make a significant impact in a fast-paced, dynamic industry