IT Support Specialist Google Cloud, Microsoft 365 & Salesforce | Remote

About the Role -------------- We're looking for an IT Support Specialist to provide hands-on IT support for a small business, with a focus on website support, security validation, and platform connectivity. You'll be the go-to person keeping third-party integrations running smoothly and ensuring core business platforms Google Cloud, Google Workspace, Microsoft 365, Teams, and Salesforce stay securely connected and functioning. If you're comfortable troubleshooting across a varied tool stack and want a role with real day-to-day impact on a small business's operations, this is built for that. What You'll Do -------------- * Provide support for third-party website issues, updates, and integrations * Conduct security validation and ensure ongoing compliance across connected platforms * Configure and maintain connections between platforms and services (Google Cloud, Google Workspace, Microsoft 365, Teams, Salesforce) * Troubleshoot and resolve IT support requests related to the tools and platforms in use * Proactively identify and address connectivity or security issues before they impact the business What You Bring -------------- * Experience with Google Cloud Platform (GCP) and Google Workspace * Knowledge of Microsoft 365 and Teams * Experience with Salesforce * General IT support skills, including platform connectivity and security validation * Strong troubleshooting skills across a varied, multi-platform tool stack * Ability to work independently and communicate clearly with non-technical stakeholders Why This Role ------------- * Broad platform exposure: Work hands-on across Google Cloud, Microsoft 365, Teams, and Salesforce, not a single narrow tool * Real ownership: Directly support a small business's core operational infrastructure * Security-focused: Meaningful responsibility for validation and compliance, not just break-fix tickets * Flexible engagement: Remote-friendly support role How to Apply ------------ Ready to bring your multi-platform IT support expertise to a small business that needs it? Apply through Toptal here: https://www.toptal.com/talent/apply