Head of Sales and Customer Success

The mission ----------- Build and lead Secret's B2B business unit: sales and customer success. Create a repeatable revenue engine by selling it yourself first, then build the team that scales it. What you'll own --------------- **Go-to-market -** Pck the B2B segments with the highest revenue potential and drive execution. **Sales -** Discovery, demo, proposal, negotiation, close. You carry the number personally from day one. **Activation & retention -** Signature is the starting line. You lead Customer Success to grow partner activation and keep churn down. **Team.** Once repeatability is proven, define the org, hire and coach your first team members. Sales is currently lead by the founders with the support of 1 BDR. Success looks like ------------------ * B2B revenue growth, including affiliation revenue * Low churn on B2B partners * High partner activation rate Who we're looking for --------------------- * **Player-coach -** You want to sell personally now and build a team as you go * **Hustler with structure -** You create opportunities from zero, move fast, follow through and turn what works into a repeatable process. * **B2B closer -** Strong discovery, value selling, negotiation and multi-stakeholder deals. * **Partnership mindset -** You know that signing isn't enough, activation and downstream usage create more value. * **Data-driven mindset -** CRM hygiene, pipeline reviews, experiments and honest forecasts. * **Leader -** You can recruit, coach and set standards when the business is ready to scale. * **Fluent English -** You sell internationally, in writing and on calls. * **Remote-native.** Autonomous, proactive, clear in async communication. and flexible enough to run a week spanning prospects US, European and more far-flung prospects. **Bonus points:** experience managing a CS team, non english langauge you can sell in, SaaS, tech or no-code background. This is probably not for you if ------------------------------- * You manage sellers but no longer enjoy selling * You've only ever prospected, never closed * You need a strong brand, and lots of support functions to perform * You bring frameworks but little evidence of execution * You chase logos and lose interest after signature * You can't quantify your personal contribution * You need a fully defined product, ICP and playbook before you act Why Secret ---------- * **Profitable and bootstrapped -** Real growth, no investor clock. * **Work where you want -** We're full remote, and have been from the start. * **Genuinely international -** The team is spread across Brazil and France. * **Rare scope -** You're not inheriting a machine, you're building the B2B business unit and leading it. Hiring process -------------- 1. Call with founder 2. Call with CMO 3. Practical case study (half-day) 4. Reference checks 5. Offer **Interested?** Tell us why you're a great fit.