Senior Project Manager

### Job description First things first: A couple of things to know about this role Eastern Time Zone is a must. We're a fully remote team, but for this role, you need to live and work in the Eastern Time Zone. Our Senior Project Managers work closely with clients and teammates throughout the day, so consistent overlap is essential for collaboration, communication, and keeping projects moving. We're looking for someone who is based in this time zone, not simply adjusting their working hours from another location. Creative agency experience is a big plus. Experience working in a design, branding, marketing, or creative agency environment is highly valued. You'll be managing creative projects, collaborating with multidisciplinary teams, and navigating client relationships, so familiarity with the pace, processes, and nuances of agency life will help you hit the ground running. That said, we're open to candidates from other backgrounds who bring strong project management skills and relevant experience. The Role We're looking for a Senior Project Manager to help guide client work from kickoff through delivery. You'll sit at the center of projects, connecting clients, strategists, designers, and developers to ensure great ideas become great deliverables. You'll manage scope, timelines, priorities, and communication across multiple projects while building strong client relationships and helping teams stay focused on what matters most. You Might Love This Role If... You're the person who knows what's happening, what's coming next, and what might go sideways before it does. You're good at keeping clients in the loop, creative teams on track, and a dozen moving pieces from falling through the cracks. You're organized, adaptable, great with people, and genuinely enjoy seeing a project come together from start to finish. Where you'll make an impact Project Execution Own projects from kickoff to completion, creating and maintaining project plans, timelines, and documentation Serve as the central coordinator across design, marketing, development teams, and any subcontractors to ensure all project elements are aligned and on track Act as the comprehensive "safety net" for projects, ensuring no details slip through the cracks Proactively identify potential roadblocks and develop solutions before they impact timelines Adapt quickly to changing project needs while maintaining quality and timeline integrity Balance priorities across fixed scope projects and ongoing retainer relationships Client Management Build strong client relationships through clear communication and expectation setting Translate client feedback into actionable next steps for the team Run effective client meetings that drive decisions and keep projects moving forward Create presentation materials that reflect our agency's quality standards Serve as a trusted advisor, helping clients navigate complex project decisions Financial Management Track project budgets and scope, flagging potential overages early Work with leadership to develop accurate project estimates for new opportunities Manage project profitability while delivering exceptional client value Identify opportunities for additional client services that align with project goals Process Improvement Document and improve project management processes to increase efficiency Contribute to the continuous improvement of agency workflows and systems Share knowledge and best practices with the broader team What We're Looking For Must-Haves 4+ years of project management experience, ideally in a design, branding, marketing, or creative agency environment Exceptional organizational skills with the ability to manage multiple projects, competing priorities, and project details simultaneously Strong communication and stakeholder management skills, including experience working directly with clients and cross-functional teams Proven ability to bring structure to complex work, solve problems, and navigate ambiguity with confidence Comfortable working independently in a remote environment while maintaining strong collaboration across teams Familiarity with project management methodologies, tools, and best practices Bonus Points If You Have Experience with cybersecurity clients or in the cybersecurity industry Experience using automation tools and AI to enhance project efficiency and processes Demonstrated ability to implement workflow improvements that save time and reduce manual effort An active PMP certification What We Offer Flexible time off (unlimited take what you need) plus a generous holiday schedule Remote-first environment with the flexibility to work where you do your best work Health benefits to support you and your family Monthly work-from-home allotment, a little extra support for everyday remote work expenses, from internet to home office essentials. Professional development budget to support continued learning and growth High ownership and autonomy in how you approach your work The opportunity to work alongside exceptionally talented team of designers, strategists, technologists, and operators who are as collaborative as they are skilled Opportunity to work with innovative cybersecurity brands shaping the future of security Room to grow as our agency continues to expand Market-aligned salaries that maintain internal equity across the team